Job details
Facilities coordinators oversee building and equipment maintenance. Their duties include scheduling preventative maintenance tasks and reacting to maintenance emergencies. They may also be required to determine equipment and supply needs for new buildings. Responsible for resolving issues and/or initiating service calls and scheduling vendors for restaurant equipment and building issues. |
CORE RESPONSIBILITIES |
Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Family: Work together to make everyone feel at home, and we step up when someone needs help · Processing invoices that are obtained through Service Channel, USPS, or email. · Audits and reports technician payroll variances to the Sr. Facility Manager and submits to payroll for processing · Documents processes and keeps maintenance records
Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness · Assists restaurant members in selecting the appropriate service type and vendor for their repair needs · Vendor onboarding by processing new vendor paperwork; W9, COI and set up within the Service Channel portal · Monitors maintenance budget spending · Liaison with vendors and suppliers on behalf o management · As directed, completes, and distributes preventative maintenance contracts for new vendors and current vendors, with whom contracts require addendums or are ready to expire. · As directed, searches for new vendors for new restaurants and makes recommendations to the Sr. Facilities Manager and Facilities Supervisor.
Energy: We move with urgency and passion, while maintaining attention to detail · Sends requests for proposal (RFP) for maintenance services and/or repairs as directed · Responds to urgent maintenance calls
Fun: We entertain our guests, we connect authentically, and we make each other smile · Other jobs as assigned |
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ORGANIZATION RELATIONSHIPS |
The Facility Services Coordinator provides support to the Sr. Facility Manager, Facility Supervisor, Facility Technicians, and restaurant team members. The Facility Service Coordinator also interacts with Accounts Payable and various accounting functions. |
QUALIFICATIONS |
Educational Level/Certifications |
· High School Diploma |
Work Experience, Qualifications, Knowledge, Skills, Abilities |
· 5+ years experience in facilities administration or project management. · Familiarity with Service Channel, and demonstrated ability to learn new software tools · In depth understanding of facilities maintenance best practices · Extensive experience in building and equipment maintenance · Advanced knowledge of maintenance planning and schedules · Ability to respond to building and equipment emergencies · In-depth knowledge of building safety regulations and security protocols · Proficiency in office software, such as Microsoft Word, Excel, and Outlook Express · Excellent organizational skills and the ability to communicate clearly · Ability to lead change and adapt to an everchanging and fast paced environment · Proficiency in Facilities Management (FM) software, like Drober and UpKeep preferred · Bachelor’s Degree in Business Management, Construction Management or similar field preferred · Multi-unit (e.g. retail, hospitality, restaurant) and multi-state employer experience preferred |
Travel Requirement |
None |
Disclaimers |
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.
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