Job details
The Talent Acquisition Partner is vital in orchestrating recruiting strategies for leadership management roles
for our unrivaled existing restaurants and our new restaurant openings across multiple locations and states.
The ideal candidate must be able to continuously manage multiple requisitions simultaneously, ensuring
timely completion of hiring and adherence to Portillo’s standards while demonstrating strong organizational
ability, task prioritization, and communication skills.
The Talent Acquisition Partner would require a strong understanding of recruiting, sourcing, external job
boards, scheduling, conducting phone screens, virtual interviews, extending job offers and submitting
background checks, along with a passion for finding the best talent. The Talent Acquisition Partner will also
build sustainable relationships with internal Hiring Managers and Stake Holders. Must stay knowledgeable of
Recruiting industry trends.
As a Talent Acquisition Partner at Portillo’s, you will play a key role in driving the growth of our organization
by building a strong talent pipeline, developing recruitment strategies, and collaborating closely with hiring
managers to meet staffing needs.
CORE RESPONSIBILITIES
Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:
Family: Work together to make everyone feel at home, and we step up when someone needs help
· Build and maintain strong working relationships with members of the talent acquisition team, field
market managers, and field leaders to understand hiring needs.
· Thoroughly communicate with field leaders and People Business Partners on status of open positions,
candidate quality, and candidate pipeline.
· Partner with field leaders to provide a welcoming and positive candidate experience.
· Collaborate with the compensation, onboarding, benefits, and marketing team to effectively recruit
talent to Portillo’s.
· Conduct phone screens, interviews, and schedule candidates with Hiring Managers with a strong
passion for people and our company through living our purpose and having a servant leader mentality,
creating a great candidate experience.
Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness · Specialize in proactively sourcing qualified candidates utilizing various channels, including job boards, (i.e., LinkedIn, Indeed, etc.) social media, industry contacts and networking events. · Leverage critical thinking skills to identify candidates with the right qualifications, values, and competency for the position. · Manage applicant tracking system (ATS) to ensure accuracy of organized documentation and time to fill metrics are being met. · Manager multiple requisitions simultaneously. · Clearly communicate status on recruitment progress to key stakeholders. · Display an elevated level of discretion regarding compensation and background checks. · Provide the team, People Business Partners, and business leaders with relevant recruitment metrics to encourage data driven decisions. · Post and monitor all sourcing advertisements for pipeline generation across recruitment platforms (Indeed, LinkedIn, etc.). · Stay updated on industry trends and best practices in recruitment and talent acquisition. Energy: We move with urgency and passion, while maintaining attention to detail · Manage and uphold the selection process and tools, to ensure a positive candidate experience. · Build and maintain a talent pipeline for key positions. · Work with cross-functional with various departments to develop and implement targeted recruitment strategies to attract high-quality candidates. · Collaborate with our onboarding, field and learning and development team coordinating scheduling for new manager hires. · Partner with marketing and the talent acquisition team to build brand awareness to generate talent pipeline leveraging strong social media recruiting techniques using multiple platforms (i.e., Instagram, TikTok, Facebook, Twitter, LinkedIn, etc.). · Represent Portillo’s at job fairs, industry, or networking events. Fun: We entertain our guests, we connect authentically, and we make each other smile · Partner with Field Marketing team to coordinate hourly recruiting efforts to support all current and new restaurant openings. Support onsite recruitment marketing, interviews, and selection. Prepare for all NROs by working with Field Marketing, the new restaurant opening teams, and other field leadership to meet critical deadlines and staffing needs. · Support and promote our team members and manager referral program within our restaurants. · Support recruiting functions by updating advertisements and content on hiring platforms (i.e., Indeed, LinkedIn, Glassdoor, etc.). · Be a part of cross-functional partnerships on a variety of talent projects. Participate in process improvement projects with the talent team as needed.
· Serve as a brand ambassador in all communications and connections with members of the community. Connect in-person with the talent team and company for on-site events when applicable.
ORGANIZATION RELATIONSHIPS
· Works closely with multiple branches of the People Team and field operation leaders
· Build sustainable relationships with Peers, Hiring Managers, and Stake Holders.
QUALIFICATIONS
Educational Level/Certifications
· Bachelor’s degree in Human Resources, Business Administration, Marketing, or related field preferred.
Work Experience, Qualifications, Knowledge, Skills, Abilities
· 2+ years of Recruitment or Talent Acquisition experience, preferably in the restaurant or hospitality
industry.
· Strong understanding of labor laws and best practices in hiring.
· Basic computer skills, Microsoft Office, Power point, Word, Excel, Outlook, and Teams.
· Excellent verbal, written communication, and interpersonal skills to work seamlessly with other
departments.
· Proficiency in using applicant tracking systems and recruitment software, preferably Workday.
· Exemplifies a sense of urgency, strong organizational skills, and meticulous attention to detail in a fast-
paced environment and quickly adapt to changing priorities.
· Possessing a servant leader mindset with excellent customer service skills.
· Ability to build strong internal and external relationships at all levels.
· Fosters a welcoming fun environment that instills confidence and empowerment, inspiring and
celebrating team members.
· Ability to create exceptional planning and preparation skills needed for forecasting needs.
· Demonstrates active listening, shares information concisely and purposefully, and remains open to
different perspectives.
· Has accountability for performance recruiting/talent acquisition goals.
· Has a passion for Sourcing and finding extraordinary talent.
· Willingness to perform tasks as required by the People Team/Talent Acquisition Manager as needed.
Leadership Traits:
· Establishes strong internal and external relationships at all levels through effective stakeholder
engagement, providing advice, demonstrating care, and executing work through others.
· Recognizes the need for change by identifying improvement and innovation opportunities. Leads with a
stated vision, measurable goals and implementing purposeful adaptations to work.
· Fosters a welcoming fun environment that instills confidence and empowerment, inspiring and
celebrating team members.
· Demonstrates the ability to make tough decisions, synthesize information, and find workable solutions
while continually seeking better alternatives through critical thinking.
· Possesses excellent communication and interpersonal skills to work seamlessly with senior leadership and other departments. Demonstrates active listening, shares information concisely and purposefully, and remains open to different perspectives. · Holds self and others accountable for performance, accepting responsibility for both successes and failures. · Showing genuine care and consideration to create a positive experience for candidates, build trust, and help guide them toward roles that are a great fit, all while supporting the organization’s hiring goals. · Exemplifies a sense of urgency and meticulous attention to detail.
Travel Requirement
· 15% Travel to Hiring Events or team events.
· Hybrid Office Experience – Tuesday, Wednesday, Thursday in office. Monday/Friday may work remote.
What’s in it for you?
Hot Dog! The pay range for this role is $70,000 – $90,000. Your actual compensation will depend on experience, location, and/or additional skills you bring to the table.
The position is also served with:
- Participation in a discretionary bonus program based on company and Individual performance, among other ingredients.
- A monthly technology reimbursement
- Quarterly Portillo’s gift cards
- A bun-believable benefits package that includes medical, dental, and vision
- Insurance along with paid time off and our 401(k) plan with a company match
- Learn more about our benefits here