Brand Design Coordinator

Job Category: Restaurant Support Center
Schedule: Full time

Job details

Job Description:

POSITION SUMMARY: 

At Portillo’s, design isn’t just decoration – it’s how the brand story comes to life.  The Brand Design Coordinator will join the Ever Creative team, Portillo’s in-house agency responsible for crafting bold, craveable visuals that celebrate the brand’s fun and nostalgic spirit.  This role calls for a high level of creativity, imagination and originality, using independent judgement to develop and execute design concepts that bring our brand to life across a variety of platforms.  The Brand Design Coordinator will collaborate closely with brand designers, influencers, animators, videographers, food stylists, and more to create assets that are visually compelling and uniquely Portillo’s. 

CORE RESPONSIBILITIES

Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences:

Family: Work together to make everyone feel at home, and we step up when someone needs help

  • Design original and engaging assets to brand internal programs for People and Operations teams

  • Strengthen interdepartmental collaboration by providing thoughtfully crafted design support for Operations and Internal Communication initiatives

  • Partner with Brand Designers, influencers, animators, videographers, and food stylists to foster a dynamic creative space

  • Apply creativity and artistic judgement to design and adapt graphic assets in alignment with Portillo’s brand guidelines

Greatness: We’re obsessed with being the best and work hard to continuously improve. Our greatness is rooted in Quality, Service, Attitude and Cleanliness

  • Partner with internal teams to concept and create compelling visual designs that drive restaurant sales and transactions

  • Manage and curate Portillo’s Digital Asset Library with precise metadata tagging for photos and videos

  • Develop visually inventive prototypes for digital menu boards, website, and app to elevate the guest experience

  • Craft original, high-impact assets to strengthen recruitment marketing efforts

Energy: We move with urgency and passion, while maintaining attention to detail

  • Infuse Portillo’s values creatively into all design work, maintaining a consistent brand identity with a creative touch

  • Support the growing brand through designing New Restaurant Opening assets and Perks assets

  • Stay updated on design and social media trends and present them to the team on a bi-weekly basis

  • Engage in creative brainstorming and campaign planning with Ever Creative, Marketing, Internal Communications, Operations, and Recruiting teams

  • Ensure signage is up-to-date and create new signage as needed

  • Contribute artistic input to photo shoot content direction, including procuring food

Fun: We entertain our guests, we connect authentically, and we make each other smile

  • Create eye-catching, imaginative motion graphics for merchandising, digital menu boards and digital advertising needs

  • Design visually fun and brand-forward in-store merchandising and swag for our restaurants

  • Contribute to the creative content for our social media platforms, creating captivating videos and social posts

  • Embrace other creative duties as assigned

LEADERSHIP TRAITS

  • Build Relationships:  Builds constructive working relationships and creates an engaging work environment

  • Develops People: Coaches others to help them gain an understanding; provides feedback and encouragement

  • Lead Change:  Makes suggestions for improving the Team Member experience and how work gets done

  • Inspire Others:

    • Elevates the attitudes of coworkers, praises Team Members for their unique talents and contributions

    • Provides a model for achievement and leadership

  • Think Critically: Problem solve issues and make recommendations

  • Communicates Clearly:  Keeps Team Members updated; shares thoughts and ideas with others

  • Create Accountability:  Holds Team Members and self-accountable for what they do

ORGANIZATION RELATIONSHIPS

This role will report to the Senior Brand Design Manager and is a key member of the Ever Creative team, Portillo’s in-house design agency.

REQUIRED QUALIFICATIONS

Minimum Educational Level/Certifications

  • Associates or Bachelor’s Degree in Graphic Design or related field

Minimum Work Experience, Qualifications, Knowledge, Skills, Abilities

  • 2+ years of experience in graphic design

  • A portfolio of design work that demonstrates creative vision and design execution skills

  • Proficient in Adobe Creative Cloud, After Effects, and Figma

  • Demonstrated expertise in design, with a keen eye for detail and quality

  • Proven ability to collaborate effectively with diverse creative professionals

  • Passion for embracing and embodying brand values in design work

  • Animation, photography, and videography skills

  • Demonstrated ability to think creatively to solve design challenges

  • Ability to thrive in a fast-paced environment

  • Able to execute projects independently from start to finish

  • A creative spirit with a passion for organization

Travel Requirement

  • Must be able to come into our office in Oak Brook 3 times a week Tuesday through Thursday

  • Occasional travel may be required 15%.  This role requires occasional travel to the Restaurant Support Center in Oak Brook, IL, as well as various off-site locations throughout the Chicagoland area and United States.

PREFERRED QUALIFICATIONS

Knowledge, Skills & Abilities

  • Illustration experience

  • Photography experience

  • Social media content creation experience

  • Small/Medium group presentation skills

Educational Level/Certifications

  • UI/UX Design

  • Adobe Certified

  • Asana Certified

Work Experience and Qualification

  • Previous work as a Portillo’s restaurant crew member is a plus

  • Previous work experience in designing for retail or restaurants highly desired

What's in it for you?

Hot Dog!  The pay range for this role is $50,000 – $60,000.  Your actual compensation will depend on experience, location, and/or additional skills you bring to the table. 

The position is also served with:

  • Participation in a discretionary bonus program based on company and Individual performance, among other ingredients. 
  • A monthly technology reimbursement
  • Quarterly Portillo's gift cards
  • A bun-believable benefits package that includes medical, dental, and vision
  • Insurance along with paid time off and our 401(k) plan with a company match
  • Learn more about our benefits here 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.  This is not intended to be an exhaustive list of all the responsibilities, duties and skills required.  The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.

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